Contact

spark@spark-online.org

    • Amsterdam Office

      Van Diemenstraat 70
      1013 CN
      Amsterdam

      P
      +31 20 7530311
      F
      +31 20 7530376
      Directions

    • Beirut Office

      Ras Beirut
      Hamra
      Sadat Street
      Lagos Center Building 2nd floor Beirut-Lebanon

      P
      +9611746992-993
      F
      +961747995
      Directions

    • Tunis Office

      1
      Rue Tahar Haddad
      Tunis
      1053

      Directions

    • Belgrade Office

      17 Rige od Fere Street
      apartment 10 11000 Belgrade

      P
      +381 11 3285851
      F
      +381 11 3287959
      Directions

    • Hargeysa Office

      Africa House Badacas area
      Koodbuur District Hargeysa
      Somaliland Somalia

      P
      00252633507195 
      Directions

    • Erbil Office

      MRF 4 towers
      Erbil
      Iraqi/Kurdistan

      P
      +964(0)770 618 4141

    • Kigali Office

      KG5 Av/13
      Glass Building Ground Floor Kacyiru (Behind Dutch Embassy)
      Rwanda

      P
      +250 784 578 087

    • Pristina Office

      Mother Tereza str. 20 10 000
      Prishtina

      P
      +381 38 243990
      Directions

    • Sana’a Office

      House 22
      0 st. Haddah Al Madina Al Sakania Haddah Area
      Sana'a
      Yemen

      P
      +967 416901
      Directions

    • Ramallah Office

      Al Masyoun 4 Al Asfahani street Sama Ramallah Building Office 203
      Ramallah
      OPT

      P
      +970 02 2966631

    • Monrovia Office

      L&J Building
      UN-Drive - Johansen
      1000 Monrovia

      P
      +231 77 506 4241
      F
      +231 (0) 886824846
      Directions

    • Bujumbura Office

      BBIN building
      Boulevard de L'Uprona
      P.O. Box 5402
      Burundi

      P
      +257 22 27 70 27
      Directions

Complaints

SPARK values your feedback, both positive and negative. If you wish to make a complaint about a SPARK programme, service or general issue, we encourage you to contact us through our complaint form. All information received through our complaint form is confidential. Upon submission of your complaint, you will receive a confirmation email. If you do not receive a confirmation e-mail, please send an e-mail to spark [@] spark-online.org, indicating ‘complaint’ in the subject line of the e-mail.

Your complaint will be responded to within 14 working days. The complete complaints procedure is available upon request.

In the event you are unsatisfied with the way your complaint has been handled, please submit a written appeal to one of the SPARK directors by sending an email to sparkonline2012 [@] gmail.com (Reference: Yannick du Pont or Michel Richter).

Should you be unsatisfied with your response, a written appeal can be sent to the independent complaint committee.

Complaint Form

 

Privacy statement

Any personal information you provide to this website is handled in accordance with the Dutch Data Protection Act. SPARK will not pass on your data to third parties without your prior permission.