Contact

spark@spark-online.org

  • Amman Office

    3rd floor
    Abd Al Monem Riyad Street 1
    Amman
    T Office: +962 791570937 Internship enquiries: +962 799732580

  • Amsterdam Office

    Van Diemenstraat 70
    1013 CN
    Amsterdam
    T +31 20 7530311
    F +31 20 7530376

  • Beirut Office

    Bechara El Khoury
    Berytech Building
    4th Floor
    Beirut
    Lebanon
    T +9611746992-993
    F +961747995

  • Belgrade Office

    17 Rige od Fere Street
    apartment 10 11000 Belgrade
    T +381 11 3285851
    F +381 11 3287959

  • Bujumbura Office

    BBIN building
    Boulevard de L'Uprona
    P.O. Box 5402
    Burundi
    T +257 22 27 70 27

  • Erbil Office

    MRF 4 towers
    Erbil
    Iraqi/Kurdistan
    T +964(0)770 618 4141

  • Gaziantep office

    T +90 34 25 01 17 98

  • Hargeysa Office

    Airport Road
    Red Sea Gacale area
    Hargeisa
    Somaliland
    T 00252633151789

  • Kigali Office

    KG5 Av/13
    Glass Building Ground Floor Kacyiru (Behind Dutch Embassy)
    Rwanda
    T +250 784 578 087

  • Monrovia Office

    L&J Building
    UN-Drive - Johansen
    1000 Monrovia
    T +231 77 506 4241
    F +231 (0) 886824846

  • Pristina Office

    Mother Tereza str. 20 10 000
    Prishtina
    T +381 38 243990

  • Ramallah Office

    Al Masyoun 4 Al Asfahani street Sama Ramallah Building Office 203
    Ramallah
    OPT
    T +970 02 2966631

  • Sana’a Office

    House 22
    0 st. Haddah Al Madina Al Sakania Haddah Area
    Sana'a
    Yemen
    T +967 416901

  • Tripoli Office

    Sidi Hussein area (close to the Military Accounts)
    Libya
    T +218 916141544
    F +218 944723379

  • Tunis Office

    Cognite Coworking Space
    1
    Rue Tahar Haddad
    Tunis 1053
    Tunisia

Complaints

SPARK values your feedback, both positive and negative. If you wish to make a complaint about a SPARK programme, service or general issue, we encourage you to contact us through our complaint form. All information received through our complaint form is confidential. Upon submission of your complaint, you will receive a confirmation email. If you do not receive a confirmation e-mail, please send an e-mail to spark@spark-online.org, indicating ‘complaint’ in the subject line of the e-mail.

Your complaint will be responded to within 14 working days. SPARK’s complaints handling procedure can be found in this link.

In the event you are unsatisfied with the way your complaint has been handled, please submit a written appeal to one of the SPARK directors by sending an email to spark@spark-online.org (Reference: Yannick du Pont or Michel Richter).

Should you be unsatisfied with your response, a written appeal can be sent to the independent complaint committee.

Complaint Form

 

Privacy statement

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